Virtual Care You Can Trust
St. Vincent Charity Community Health Center trusts TeamHealth VirtualCare to bring the clinician to you. Emergency medicine experienced clinicians virtually diagnose and treat common, non-emergent injuries and illnesses.
It's as easy as 1, 2, 3 ...
By clicking the Start A Virtual Visit, you are leaving our site and being directed to another third-party site.
Common Conditions We Treat
HAVE QUESTIONS?
What is a virtual care visit?
Virtual care is the virtual healthcare visit you have with your clinician through your phone, tablet, or computer. Speak or interact face-to-face with your clinician in real time via a secure video connection from the comfort of your home. During the visit, your clinician will answer your questions and provide a diagnosis and treatment plan.
How long does a virtual visit take?
The initial intake questions for a virtual care visit take approximately 5 minutes. Diagnosis and treatment plan is typically within an hour.
A clinician will connect with you via a secure video call to discuss diagnosis and treatment.
All listed times are approximate and may vary based on each patient’s individual needs. On-screen time estimates are provided to help you during your visit.
Which insurance providers are accepted?
We are continuing to add new insurance plans.
Who makes the diagnosis?
Once you've answered all the interview questions, an emergency medicine experienced clinician (physician (MD/DO), nurse practitioner (NP), or physician assistant (PA)) will review your symptoms, make a diagnosis, and develop your treatment plan.
Can I get a prescription?
Our clinicians are licensed and able to prescribe certain medications as part of your care plan, if clinically appropriate. We do not provide prescriptions for pain medications or narcotics.
Do I have access to records of my virtual care visit?
Yes, you can access your records. If you would like to receive your records, email Virtualcare_Records@svcvirtualurgentcare.com to access your records and have them sent over to your Primary Care Provider.
I need help with my virtual care visit. Can anyone help?
Yes. Our Client Success Specialists are available 24/7 to help with non-clinical questions or requests. Speak to a live person at 1-855-606-0777 … no automated prompts.
How do I update my insurance information in my account?
- Log in to your account and select “Profile and History.”
- Select “Patient Details” and “Edit Profile.”
- Go to the Benefit Groups dropdown and select your insurance from the available list of options.
- Add the Member/Subscriber ID.
Select “Update Profile.”
If you need help updating your profile, please call (855) 606-0777.
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